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Why Audience Building is The New Playbook for Reaching High-Value Visitors

Audience Building 101: Why behavior-based targeting is replacing guesswork... and driving better marketing results.


Written By - Jackie McLafferty

April 2026

Ever crossed your fingers and hoped your ads were reaching the right people? You’re not alone.

For years, audience targeting meant guessing based on clicks, search history, or whatever someone did online at 2am. Fortunately, today there’s a far better way to find the people who are most likely to visit your destination: build audiences based on real-life behavior

Start with what people actually do 

Instead of assuming what someone might be interested in, start with what they’ve actually done and where they’ve actually been.

Think:

  • stadiums
  • hotels
  • major festivals
  • competitor destinations
  • global events like the World Cup or the Olympics

When you build audiences around real-world actions, you’re reaching people who have already demonstrated true interest. The result? Higher engagement, stronger visitation, and better ROAS. 

Put simply: Imagine you’re a World Cup host city, working to draw soccer fans, would you rather:

Reach someone who almost bought a jersey for their nephew online?

or

Someone who’s been previously seen at international soccer matches? 

This matters even more in a K-shaped economy 

The K-shaped economy is widening the gap in how different groups travel and spend. Some households are thriving, while others are feeling real pressure - and these groups behave very differently online and in the real world.  

That means:

  • Value-driven travelers want affordability and flexibility
  • Affluent travelers want premium, experience-led messaging

Tailoring your message to each audience isn’t just being strategic - it’s an essential requirement for a successful campaign. 

The Bottom line: If you want to grow visitation and improve your ROI, strategic audience building isn’t just another tactic - it’s the foundation of a modern ad-tech strategy. When you understand real-world behavior, you can reach the people most likely to convert into visitors. 

What this looks like in action? Check out these three campaigns that absolutely crushed audience building in 2025 - and what you can learn from them. 

Authors

JM
Jackie McLafferty
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